TheRealReal x Burberry Relationship Promotes Deeply Personal Mutual Brand Loyalty

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Writing for Forbes, Pamela N. Danziger digs beyond the obvious into the details of the newly-announced partnership between Burberry and TheRealReal. Officially the union promotes increasingly critical synergies in corporate responsibility and sustainable living in the fashion industry.

“Leading the way in creating a more circular economy for fashion is a key element of our Responsibility agenda,” Pam Batty, Burberry’s VP of corporate responsibility, said in a statement. “Through this new partnership we hope to not only champion a more circular future but encourage consumers to consider all the options available to them when they are looking to refresh their wardrobes.”

Burberry claims to have been at the “forefront of sustainability in fashion” for more than 15 years, an assertion that assertion may be up for debate among environmentalists. Surely Burberry doesn’t claim to share the Stella McCartney eco-conscious spotlight.

McCartney has been on the RealReal since 2018, experiencing a 65% increase in the number of consignors of her branded merchandise and a total increase of 74% of Stella McCartney items sold on the RealReal after announcing the partnership.

The real importance of the Burberry - RealReal relationship is lifetime customer acquisition, argues Danziger. More customers who experience both brands first at resale, then at full-price in a Burberry store, then returning to the trusted halo of The RealReal to resell and recycle. Sustainable, eco-conscious action is a critical issue, but don’t underestimate the inherent result of sustainable economics that translates into brand loyalty more intimate and personal than any ad campaign.

The RealReal reports demand for Burberry has increased 64% year-over-year, with Millennial and GenZ customer searches rising fastest on its site. In addition, the ThredUp 2019 Resale Report states that Burberry is the luxury brand with the best resale value; Louis Vuitton, Gucci, Hermès, and Prada are lower on that list.

Related: Caroline Knudssen Fronts Riccardo Tisci’s NET-A-PORTER x Burberry Fall 2019 Collection

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Kardashian-Jenner Women Launch Kardashian Kloset Resale on Friday, October 4

Kardashian-Jenners launch Kardashian Kloset resale platform.

Kardashian-Jenners launch Kardashian Kloset resale platform.

Friday morning, 9am PST, doors will open to Kardashian Kloset, a new luxury resale venture initially populated with items belonging to Kris Jenner, Kim Kardashian West and Kylie Jenner, writes Vogue Business. Handbags, shoes, sunglasses, costume jewelery and pre-loved clothing from Khloe Kardashian, Kourtney Kardashian and Kendall Jenner will follow in weekly drops.

In the US, resale is booming. The country’s total secondhand market, which includes resale, thrift and donations, is forecast to increase from $24 billion in 2018 to $51 billion in 2023. According to the 2019 Fashion Resale Report by Thredup, the US resale market has grown 21 times faster than traditional retail apparel in the last three years.

Vogue Business writes that while resale is a growing segment of sustainable consumption, in America it more often allows access to luxury items unaffordable at the original price. This dynamic is poised to change, however, as more women embrace resale as a core option of responsible consumption.

According to Marc Beckman, founding partner and CEO of advertising and representation agency DMA United, the resale market will also benefit from celebrity endorsements. “Influential celebrities can instantly eliminate the stigma attached to the secondary market,” he writes via email. “The Kardashian’s participation, if executed properly, will certainly accelerate acceptance and sales of previously owned and used merchandise.”